Dayton-Phoenix Group, Inc.
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Getting Service

To obtain prompt service on any defective product, please follow the appropriate procedure below according to the brand and family of the product.

Dayton-Phoenix Group, Inc. | Dynamic Corporation | Prime Manufacturing Corporation

Dayton-Phoenix Group, Inc.

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HVAC products

Please contact an HVAC service center near you.

All other products

Please contact our Service Coordinator by telephone at 800-657-0707, or by e-mail at rarequest@dayton-phoenix.com to obtain a Return Authorization number. To save time, you can download our RA Request Data Sheet in Excel or Acrobat format. Just fill the form out and fax to the number on the form. Your return authorization number will be sent back to you once processed.

We cannot accept returned products without an accompanying RA number.

Dynamic Corporation

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All Products

Please contact customer service by telephone at 765-583-4406 ext. 110 to obtain a Return Authorization number.

We cannot accept returned products without an accompanying RA number.

Prime Manufacturing Corporation

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HVAC products

Please contact an HVAC service center near you.

All other products

Please contact our Service Coordinator by telephone at 800-657-0707, or by e-mail at rarequest@dayton-phoenix.com to obtain a Return Authorization number. To save time, you can download our RA Request Data Sheet in Excel or Acrobat format. Just fill the form out and fax to the number on the form. Your return authorization number will be sent back to you once processed.

We cannot accept returned products without an accompanying RA number.

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